What the FAQ - (Frequently Asked Questions)


1.) How Long Is The Shipping Time?

Processing time is about 3-5 weeks. Once shipped, It’s will take about 3-5 days for US orders to deliver and 1-2 weeks for International orders to deliver.


2.) Where Locations Do We Ship To?

We currently only ship to US & Canada. We will soon expand our shipping to more regions.


3.) What Happens If I Do Not Pick Up My Package In Time & It Is Shipped Back To Spoiled Bear?

USPS usually waits about a month before they return an unclaimed package back to me. If USPS has made several delivery attempts, held the package at their station for you, and you still have not done your part to get the package, then they will send it back to me. Customers are responsible for contacting me if they are still interested in getting their package sent again, but will have to pay the shipping fee again. There are no refunds for this situation, since the item was embroidered/paid for/shipped, yet the customer did not do their part in getting claiming the package.


4.) How Can I Contact Spoiled Bear?

For any questions or concerns, contact us through our email: spoiledbearshop@gmail.com or DM us on Instagram @spoiledbearshop. Please DM for a faster response.